Terms and Conditions
Terms and Conditions for using this website

Reservations

in order to make a reservation for your tour in China, please send us mail. You can get a reply from us within three working days.
Deposit

1: if you reserve your tour 30 days beforehand your scheduled departure date, a deposit of 10% of your tour fee is required, please pay attention to that the deposit is part of your full mount of tour fee.
2: A full amount of payment is required 30 days before you come to China.

Means of Payment:

 wire transfer
wire transfer is acceptable in 20 days before you come to China. We prefer you pay at our US dollar account.
bank account number in us dollar:

*specific reminders for wire transfer:

a: please keep your transfer sheet when you make wire transfer at your bank, copy the transaction receipt with tracking code and fax it to us at 0086-871-8881357. we will guarantee your tour upon a fax sent to you.

b : wire transfer takes 10 days on transition to China. We recommend you to use Bank of China. as it is much more efficient and far better service,

3:cash payment

you can pay your tour fee with cash, if you won’t be able to pay by wire transfer. Normally we will give you 3% special preferential, to pass the transfer fee on to you. Our staff will collect the money upon your arrival in China. We accept us dollar$, euro or any other currency as we both sides agreed with.

Exchange rate is subject to the government announcement at the time.

Cancellation

In case that you may cancel your tour, please inform us as early as possible. The request of cancellation must be written in a letter, e-mail or fax. We will refund the tour fee to you according to the specific date that you will arrive in China. The cancellation charge rate is as follow:

1:within 30 days before the date that you are supposed arriving in China: $ 50/per/person.
2: in 7-14 days before the date that you are supposed arriving in China: $ 150/per/person.
3: in 7 days before the date you are supposed arriving in China: $ 200/per/person.
4: during the tour, in some cases that you have to quit, because of illness and so on. We will refund you the unused tour fee based on accommodations, meals, air and land services, entrance fee according to the specific situation..

 Refund

1: during your tour. The lost caused by power of nature, such as land slides, mountain torrents, earthquake, war and social unrests, air crash and so on, the money is not refundable. any way, it is our responsibility to decrease your losses by any means.
2: 12visitchina is responsible for the activities of a tour schedule, including transportation, sightseeing, accommodation.
    12visitchina is not responsible for the illegal entry and immigration.  12visitchina is not responsible for the theft, prostitution and other misbehaviors of the client or losses caused by negligence of the client.

    We would like to know that all the terms and conditions are understood before you make your tour reservation with us. If you have any requests, please do not hesitate to contact us at the first time.

office hour: monday-friday :  08:30-17:30